Delivery Timeline Delivery may take up to a minimum of 72 hours, depending on the location and product availability. We will provide an estimated delivery date during checkout.
Damaged Products In the event of receiving damaged products, please contact us immediately and provide the receipt as proof of purchase. Damaged items will be accepted for returns or exchanges under genuine circumstances.
Payment and Processing All orders must be paid in full before processing.
Order Cancellation Orders can be canceled within 4 hours after the purchase, provided they have not yet been processed or shipped.
Product Availability All products listed on the website are subject to availability. If a product is out of stock, you will be notified.
Returns and Refunds
Unopened Products: If you wish to return an item, it must remain unopened and in its original packaging. Once the product has been opened, we are unable to accept returns for health and safety reasons.
Defective, Damaged, or Contaminated Products: If you receive an item that is defective, damaged, or contaminated, we will accept the return, provided the item is accompanied by the original receipt. Please contact us immediately.
Return Timeframe: Returns must be made within 24 hours from the date of purchase.
Refund Method: The amount for any approved returned item will be credited to the original payment method used at the time of purchase.
Acceptance of Terms By placing an order through WhatsApp, you agree to all of the terms and conditions outlined above.